Welcome to VidyaSaathi. Yeh Privacy Policy batati hai ki hum vidyasaathi.com website par aapki personal information kaise collect, use aur protect karte hain. Is site ka use karke aap is policy se agree karte hain.
01 Hum Kya Information Collect Karte Hain
Hum aapki service improve karne ke liye kuch zaruri information collect karte hain:
- Personal Information: Naam, email address, phone number — jab aap contact form ya registration fill karte hain
- Academic Details: Course interest, preferred colleges, stream — better guidance ke liye
- Usage Data: Pages visited, search queries, time spent — site improve karne ke liye
- Device Info: Browser type, IP address, operating system — technical support ke liye
- Communication Data: Messages jo aap hamare counsellors ko bhejte hain
02 Hum Aapka Data Kaise Use Karte Hain
Collected data ka use sirf aapki help karne ke liye hota hai:
- College aur course recommendations personalize karna
- Admission guidance aur counselling provide karna
- Important exam dates, deadlines aur updates bhejana
- Website experience aur performance improve karna
- Customer support requests ka jawab dena
- Legal obligations poori karna
🛡️ Humara Waada: Hum aapki information kabhi bhi spam ke liye ya bina permission ke marketing ke liye use nahi karenge.
03 Cookies & Tracking Technologies
VidyaSaathi cookies aur similar tracking technologies use karta hai apni services better banane ke liye.
- Essential Cookies: Website ke basic functions ke liye (login session, preferences)
- Analytics Cookies: Google Analytics ke zariye visitor behaviour samajhne ke liye
- Preference Cookies: Aapki language aur display settings yaad rakhne ke liye
Aap apne browser settings se cookies disable kar sakte hain, lekin kuch features properly kaam nahi kar sakti.
04 Data Sharing & Disclosure
Hum aapka personal data kisi bhi third party ko sell nahi karte. Hum sirf inke saath share karte hain:
- Partner Colleges/Schools: Sirf aapki permission se, admission inquiry ke liye
- Service Providers: Hosting, email, analytics — jo hamare behalf pe kaam karte hain
- Legal Authorities: Agar court order ya law require kare
05 Data Security
Aapka data protect karna humari top priority hai. Hamare security measures:
- SSL/TLS encryption — data transmission ke dauran
- Secure servers with regular backups
- Limited employee access — sirf zarurat ke hisaab se
- Regular security audits aur vulnerability testing
- Strong password policies aur two-factor authentication
06 Aapke Adhikar (Your Rights)
Aapko apne personal data ke baare mein yeh rights hain:
- Access: Jaanne ka haq ki hum aapke baare mein kya data rakhte hain
- Correction: Galat information theek karwane ka haq
- Deletion: Aapna account aur data delete karwane ka haq
- Opt-out: Marketing communications se unsubscribe karna
- Portability: Apna data download karne ka haq
In rights ke liye humse contact karein.
07 Third-Party Links
Hamare website mein doosri websites ke links ho sakte hain (colleges, news portals, etc.). Hum un websites ki privacy practices ke liye responsible nahi hain. Unhe visit karne se pehle unki privacy policy zaroor padhen.
08 Children's Privacy
VidyaSaathi ke services 13 saal se upar ke users ke liye hain. Hum jaanboojhkar 13 saal se kam umra ke bacchon ki personal information collect nahi karte. Agar aapko lagta hai ki hamare paas kisi minor ka data hai, toh kripya humse turant sampark karein — hum us data ko delete kar denge.
09 Policy Updates
Hum is Privacy Policy ko samay-samay par update kar sakte hain. Koi bhi significant change hone par hum aapko email ya website notice ke zariye inform karenge. Regularly is page ko check karte rahein. Page ke upar "Last Updated" date se pata chalega ki policy kab badli.
10 Humse Sampark Karein
Privacy ke baare mein koi bhi sawaal, concern ya request ke liye:
- Email: info@vidyasaathi.com
- Phone: +91 XXXXX XXXXX
- Address: Greater Noida, Uttar Pradesh, India
Koi Privacy Concern Hai?
Hamare team se directly baat karein — hum 24 ghante ke andar jawab denge.
📩 Contact Karein